Economic Woes

Starbucks is closing 600 stores due to the economy, but Caribou is building a new store less than 1 block from an existing location, just to get drive-through traffic.

Maybe Starbucks has problems that aren't related to the economy?

Disgusting Corporate Policy, The Response

Update to this post.

Thank you for contacting us and making us aware of your concerns
regarding our SuperAmerica store located in Roseville, MN.

Confronting a potentially armed robber could have serious consequences
for employees and customers. While it is regrettable this situation
occurred, it is important that we have and enforce policies to ensure
the safety of all our employees and customers during a potentially
dangerous situation.

Please understand that personnel issues are very sensitive and strictly
confidential. Be assured that appropriate management personnel have been
made aware of your comments and concerns.

We appreciate your concern as well as your patronage, and hope that you
will continue to be one of our valued customers.

Sincerely,

Speedway SuperAmerica
Customer Service

My response:

Be that as it may, confronting a robber who is potentially beating a coworker to death is a heroic action that should be rewarded, not punished.

SuperAmerica should be ashamed of itself for punishing Mr. Beverly.

Disgusting Corporate Policy

Mark Beverly was one of two employees inside a Roseville Super America when a robber came into the store on March 26.

Beverly was cleaning the bathroom when he heard the store clerk cry out. He came out to find a robber attacking the female employee.

"I just jumped on his back and trying to hit his head and pushed him over the counter. I jumped back over and he was out of there," he said.

That's the good part. Here's the bad:

Later that day, Beverly returned to work only to be punished for his actions.

"I didn't think I was going to get fired for it," he told 5 EYEWITNESS NEWS.

Super America issued a statement, saying that ‘employees are never to take action that could endanger themselves or others. It’s regrettable this happened.’

SuperAmerica fired an employee for being a shining example of what an employee should be. He, quite possibly, saved the life of a coworker. He deserves a raise and a promotion, not disciplinary action.

"I didn't care about the money, I know Super America is insured. But I thought he was attacking her, that's why I jumped on him," he explained.

Here is the contact page for SuperAmerica.
Here's my letter:

To whom it may concern:

It was with considerable shock that I read about Mark Beverly's termination from your Roseville, MN location.

In case you are somehow not aware, Mr. Beverly rescued a coworker from a severe beating at the hands of a robber. This woman was being beaten when Mr. Beverly stepped in.

The fact that SuperAmerica has seen fit to fire Mr. Beverly for his heroism is disgusting and is forcing me to give my business to Holiday in the future.

Sincerely,
me