Saturday, April 12, 2008

Glasses Update

Update to this post.

I got both pairs of glasses in about 2 weeks. One regular pair, and one pair of sunglasses, both with bendy frames.

Unfortunately, the regular glasses had the lenses ground incorrectly. Apparently, the focal point was off. This was causing a 'ripple' effect in my peripheral vision, made my feet seem to far away(which made for occasionally interesting episodes on various staircases), and left me with a fair amount of eye strain, which got worse if I tried taking of my glasses to read.

So I emailed Goggles4U.

This is there response:
We are fully responsible to resolve this matter in best possible manner.

We would like to immediate send you a replacement pair. For this, please select two new frames and forward us the product code by return email and we will produce and send you one replacement pair ASAP.

In less than 2 weeks, I had the replacement pair. There was no hesitation, no quibbling, just good customer service. That's approximately $25 for a pair of glasses with the UV and anti-scratch coating, bendy frames, a hard glasses case, and excellent customer service.

I will not hesitate to buy from them again, or recommend them to my friends.

Here's the link:

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